Privacy policy

Last updated: February 23, 2025

Ultrafit Gyms ("we," "our," "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our gyms, website, or use our services.

1. Information We Collect

We collect personal information that you provide to us, including but not limited to:

  • Name, email address, phone number, and mailing address.
  • Payment and billing details.
  • Emergency contact information.
  • Health and fitness data (if voluntarily provided).
  • Membership and account details.
  • Login credentials for our online portal.
  • Feedback, survey responses, and communication records.

Additionally, we collect certain technical data automatically when you visit our website, such as:

  • IP address and device information.
  • Browser type and browsing behavior.
  • Cookies and tracking technologies.

2. How We Use Your Information

  • We use your information for the following purposes:
  • To provide and manage your gym membership.
  • To process payments and transactions.
  • To personalize your fitness experience.
  • To communicate important notices, updates, and promotional offers.
  • To enhance our website, services, and customer experience.
  • To ensure the safety and security of our facilities and members.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Trusted service providers who assist in gym operations (e.g., payment processors, IT support, and marketing agencies).

Legal authorities, if required by law or to protect our rights and property.

Third-party fitness apps or integrations, if you choose to connect them with your Ultrafit membership.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information.
  • Opt out of marketing communications.
  • Request deletion of your personal data, subject to our legal and contractual obligations.
  • Manage your cookie preferences through browser settings.

6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, analyze traffic, and enhance services. You can control cookie settings through your browser.

7. Third-Party Links

Our website and services may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

9. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to request access to your personal data.
  • The right to rectification of inaccurate data.
  • The right to erasure ("right to be forgotten").
  • The right to restrict processing of your data.
  • The right to data portability.
  • The right to object to processing.
  • The right to lodge a complaint with a supervisory authority.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Ultrafit Gyms
info@ultrafitgyms.com

By using our services, you agree to the terms outlined in this Privacy Policy.